Our company was founded for one reason, to help people. We are the world leader in mobile phone data recovery, and the best in Australia at what we do. Data recovery is all we do, all day, every day and we would be delighted to get your lost data back for you.
First things first, please power off the phone and do not use it any longer to prevent further damage and to provide us with the best chance of getting your data back for you.
We get phone calls very often from people who told a phone repair shop they wanted their phone repaired mainly because they want their photos back. But the phone repair shop fixes the phone, and loses all data. We always focus on getting your important data back in a safe and professional way. Some phone repair shops may repair your phone, but you may lose all your data permanently (even if you told them very clearly you want your data back and you do not have any backup)
Most phone repair shops may do some very basic level repairs, such as changing the battery or screen, but we are highly skilled and equipped with the latest technology available. If a job is too hard, phone repair shops will give up and tell you it’s impossible. We won’t! We’ll treat it like it was our phone and put in an extreme level of effort and time. We won’t stop until we get your photos, videos and other files back.
or $62 per month x 12 monthly payments
1-2 week turnaround time on average.
or $230 per month x 12 monthly payments
Extremely Urgent. As fast as humanly possible.
If conventional data recovery methods and attempts fail, we don’t give up! We love nothing more than making a “Mission Impossible” task possible. Instead of deeming any case unrecoverable, we will offer a custom Special Case quote. This may cost $2500 to $10,000 and may take several weeks or months even. We have a track record of finding custom solutions to recover data that many other professionals said was impossible. We try harder, put in more time, effort and hard work to help you get your important files back.
Note: All prices quoted are in Australian Dollars and include GST.
Yes, if your phone suddenly stopped working or has suffered some accidental damage of any kind, there is a very good chance we can. We can recover all data from in more than 95% of cases including:
Note: In some cases no data can be recovered. If this is the case we will inform you of the reason as best we can and may offer you our Special case lab option to do research for a custom-made solution. We hate to give up!
If your phone is disabled, you have deleted information or reset the phone – please give us a call or click on the live chat button on the bottom right of this page to give us more details before completing the Submit a job form. If we know we can’t help you, we’ll try to let you know right away.
This will depend on what the problem is and how the device responds to any temporary repairs or chip-off procedure if required.
On average our Economy service jobs take 2-3 weeks, Priority takes 1 week and Emergency can be done in as little as 24 hours. There are many variables, but this typical estimate.
We are your best chance of getting your data back successfully and in good condition. You are much more likely than a phone repair shop to get your important files back because we know what to do, how to do it and will always do it in a safe and professional way.
No, Your mobile phone will NOT be repaired/fixed – our goal is only for a temporary repair to recover your data. In fact, in most cases the phone will become damaged and the warranty will be void as a result of the component level repair or chip-off procedures required. We have been told that in general, as soon as component level repairs or modifications are done on any phone by anybody at all, the warranty is void. Please check with the manufacturer regarding their policy regarding warranty.
Important Conditions of service: